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As you might have known, the great statesman of Asia, Mr. Lee Kuan Yew had passed away on 23 Mar 2015 at the age of 91.


While more than 450,000 people in Singapore had turned up to pay their last respects, detractors ranging from the Western Media to former political detainees and other Opposition members that had voiced their criticisms of him.  Indeed, Mr. Lee is a complex person, and his passing had invoked the feelings of sadness, gratitude, fear, rejoice and anger all at the same time, and at times within the same person.


However, what we would like to do here is NOT to discuss about Mr. Lee's achievements or mistakes, and we are definitely NOT making any political comments or opinions.  Rather, before Mr. Lee can be a great statesman, he is at his core a great leader.  And perhaps there could be a lesson or two that mere mortals like us could seek to emulate his strengths, while seeking to mitigate potential pitfalls or mistakes that one should be aware of.


Hence, this month's topics:

  1. Leadership Lessons of Lee Kuan Yew; and

  2. How to Manage a Boss that Emulates Lee Kuan Yew

This issue's main article is on "Leadership Lessons of Lee Kuan Yew", and we explore what are some of Lee Kuan Yew's strengths as a leader that we can emulate, and what are some potential pitfalls that we would have to watch out.


In brief:

  • Lee Kuan Yew's 5 key leadership strengths of which we can emulate from;

  • Potential pitfalls and drawbacks from Lee Kuan Yew's leadership style, which we need to be aware of;

  • How it can be so difficult to maintain a clear balance to assert just a sufficient amount of the leadership strengths, without over-doing it.   Read on... ...

To read the rest of this newsletter, pls. click here (  You may need to have a VPN to access some of the links on this page in China. 

Leadership Lessons of Lee Kuan Yew


by c.j. Ng


Singapore and Asia's great statesman, Lee Kuan Yew, passed away on 23 March 2015.  Regardless if you are an admirer or a detractor, I believe no one will dispute the fact that he had great leadership skills.


While the world may ponder over what will be Mr. Lee's lasting legacy, and scrutinise if certain decisions are made correctly, perhaps what each one of us could learn from how Mr. Lee led his team and his nation through good times and bad.

Hence, the spirit of this article isn't so much as to praise nor criticise Mr. Lee as a politicians, nor would it be in scrutinising his policies. Rather, it is to distill some of those leadership qualities that whether you are a CEO of a large company, or a department head, or even an informal leader of work groups with no formal authority, you can learn or emulate some of these qualities.


If there is ever mentioning of Mr. Lee's previous policies, it will be for the sake of illustration purposes, so that mere mortals like myself can find practical ways to apply some of Mr. Lee's leadership qualities to our everyday lives.


Lee Kuan Yew's 5 Key Leadership Qualities


Since Mr. Lee is a highly complex leader, different observers and leadership authors will have different views as to which are the leadership qualities that gave Mr. Lee the competitive advantage, and helped him lead his team and nation through many ups and downs.

Based on my observations and reading of the many anecdotes of the people that have worked with and challenged him, here are my pick:

  1. Being totally resolved and focused to achieve hard goals

  2. Having the acumen and clarity of insight to make the right decisions

  3. Working with a team of highly competent members

  4. Setting extremely high standards for himself and others

  5. Direct and straight-to-the-point communication


If there's a prioritised ranking of what made Lee Kuan Yew succeed as a leader, I would choose the one on him being totally resolved and focused to achieve some very hard and challenging goals, come what may. No matter what Mr. Lee's critics might say, bringing a small country from 3rd world to 1st within one generation is a very challenging goal in all aspects.  Being able to be respected and sought after as a nation to partner with by larger and more powerful nations such as USA and China is an even greater achievement.

Not only that, Mr. Lee is also able to get buy-in from his team, such that they believe that they can succeed together with him, despite seeming insurmountable odds. In the words of his son, current Singapore Prime Minister Lee Hsien Loong, "with Mr Lee you always knew you were on a winning team. That whatever happened you were with someone who would always find a way and we would be alright".


IF one does not have the right acumen and clear insight to make good decisions, then merely having a great attitude and work ethic might just make one work hard in the wrong direction.  Whether it's dealing with British Colonialists to obtain independence, or making the decision to encourage Foreign Direct Investment, or even balancing international relations, Mr. Lee had the acumen to see through the clutter and gain an insight with such clarity that even world leaders actively seek him for advice. 


Even Margaret Thatcher once remarked that "he was never wrong."  This is not to say that Mr. Lee had never made mistakes, but in the context of reading between the lines of international relations, it seemed like the advice Mr. Lee gave to Mrs. Thatcher "was never wrong".


Having achieved clear insights, Lee Kuan Yew did not merely work alone.  It is a myth and also misleading to say that Mr. Lee built and developed Modern Singapore single-handedly.  On a broader scale, Mr. Lee was able to galvanise the population to work real hard to achieve his goals and vision.  On a narrower scale, Mr. Lee would have never succeeded if he didn't have a core team to support him.


These core team members were not mere supporters to "carry the bags" of Lee Kuan Yew.  Rather, they were cabinet ministers with different specialisations and team roles, and were great leaders in their own right.  They would challenge Mr. Lee when they thought there was a better solution, and would complement him when he lagged the required skill sets.  For instance, the successful economic development of Singapore was based on the blueprint set by Dutch economist Dr. Albert Winsemius, and implemented through then-Finance Minister Dr. Goh Keng Swee who set up the Economic Development Board.


Lee Kuan Yew set  extremely high standards, both for himself as well as for his team and government.  Besides ensuring that there is clean government with no (or very little) corruption in his administration, Mr. Lee demanded results from everyone.  For instance, when Changi Airport opened its Terminal 2 in 1990, Mr. Lee lamented that there were no flowered plants on the road leading to the terminal.  Now, the planting of flowers en route to the airport did not belong to the jurisdiction of the Airport, but Mr. Lee didn't care.  He wanted it done, and held the airport management accountable to work with the relevant departments to get the plants planted.


Ultimately, Lee Kuan Yew was very direct and straight-to-the-point in his communication.  He is someone who spoke his mind, and his team members or subordinates did not have to second-guess what he was thinking.  He was "hated empty-talking because he thought time was precious and there were too many things to do"


How Too Much of a Good Thing can be Bad


Now if Lee Kuan Yew mastered the above leadership qualities, why then would there be drawbacks or when someone were to emulate him?  Well, for 3 reasons:

  1. Over self-confidence;

  2. Over-reaction; and

  3. Over-dominant

Sometimes, the same success factors can also lead to mistakes or mis-steps.  As mentioned above, Mr. Lee tend to make right decisions and have strong resolve and conviction towards his goals and ideas.  While he does listen to feedback from his team members, there are times he simply decide to stick to his own ideas.


For instance, Mr. Lee proposed for better pay and salaries for cabinet ministers, because Cabinet Ministsers are also people who need to provide for their families, and will have material needs.  He proposed that only good pay, these Ministers will then NOT be tempted by corruption.  And only with competitive pay could the government lure key talents from the private sector to join the public one.


This premise is right in the sense that Cabinet Ministers need to be adequately compensated for their contributions.  However, when the pay scale starts to be benchmarked against top corporate managers, Singapore suddenly found itself with the highest paid Cabinet many times over, which alienate part of the populace.  This is despite the latest research studies that showed that salary will be important, BUT only until a certain point.  There will be key talents who will remain in the private sector no matter how high you pay them, and there will be key talents who will join the public sector even if the pay is not comparatively as attractive.  Still, Mr. Lee stuck to his own judgement.


In his drive to achieve results quickly and effectively, there are ties when Mr. Lee will over-react.  In the early 1990's when there were instances that some chewing gum was the cause of subway train doors not shutting fully, resulting in disruption.  Hence, the decision to ban chewing gum nationwide, and thus probably making Singapore the only country in the world to do so.


While this decision certainly was helpful in ensuring a sharp reduction in subway train disruption in the 1990's, it was in way an over-reaction.  Yes, it was irritating to step on or sit on chewing gum, and the disruption to train services needed to be addressed.  However, is there a need to enforce a nationwide ban?


Mr. Lee is known to be direct, straight-to-the-point and will dominate in conversations, unless you are well-prepared to give well-thought-out responses.  While some people will take personal risk and accountability to give their opinions to Mr. Lee, others may simply choose to comply and keep their opinions to themselves.  In a world that increasingly rely on brainpower much more than manual labour, we need to tap into the minds and ideas of our people as much as possible.  It would prevent leaders from being blindsided by blind-spots.


In Mr. Lee's case, he compensated this trait by selecting only highly capable people on his team that will rise to the challenge if they think they had a better solution (some of them, at least).  However, if the same leadership quality were to be implemented in a factory in China or other parts of Asia, it may result in team members deferring to the leader, and there could be insufficient feedback, suggestions and creative ideas.  In fact, some of your best performers might be disengaged if they don't feel their ideas are part of your success. 


Again, the above examples were sited NOT to comment on the policies, but rather to show that an over-exaggeration of the same leadership qualities could have drawbacks.  This is also in no way finding fault with Mr. Lee.  Just as with any leader, there is always room for improvement.


Getting the Balance Right

Even a great leader such as Lee Kuan Yew is not immune to making leadership mistakes.  After all, leaders are human, and it is human to err.

The question is then, if we seek to emulate Mr. Lee so that we can be can be better leaders ourselves, how could we then achieve a right balance and not be carried away?  Here are some tips:

  • Find out what worked for Mr. Lee, AND then find out if it's also going to work for you

  • Find out if you have the abilities or skill-sets to emulate a certain quality, and if not, get your team to compensate for the weakness.

  • Get someone who to be your coach, who will be honest enough to tell you if you have applied these leadership qualities in the right balance    

The last point being the most important, for even with the clearest of insights and the strongest of expertise, ALL leaders need to have feedback.  In Mr. Lee's eulogy by his main challenger, Opposition Leader Low Thia Khiang mentioned, "From my dealings with Mr Lee in Parliament, I don’t think he was an autocrat who didn’t listen.  If you have strong reasons and tight arguments, and can win him over in a thought through policy debate, I think he will consider your views."

If a great leader such as Lee Kuan Yew, for all his achievements and mis-steps, strive hard to get quality feedback, perhaps that itself will be the most important and foundational leadership quality for us to emulate.


Do you have your own thoughts or comments about Lee Kuan Yew's leadership qualities and attributes? Simply e-mail or call +86-136 7190 2505 or WeChat: cydj001 and arrange to have a deeper discussion.


Power Breakfast Hour: 24 Apr 2015

Leadership Lessons of Lee Kuan Yew

  • Lee Kuan Yew's 5 key leadership strengths of which we can apply in our daily work and lives;
  • Potential pitfalls and drawbacks of the above leadership strengths, which we need to adapt accordingly;
  • How to get the right balance of the above leadership strengths through feedback and reflection.

VENUE: Crowne Plaza Shanghai • 400 Panyu Road (near Fahuazhen Road) • 上海银星皇冠酒店 • 番禺路 400 号 (靠法华镇路)


DATE: Friday,  24 Apr 2015


TIME: 08:00 a.m. - 10:00 a.m.





To make this a more conducive discussion, we are expecting a small group of about 15 people only. The room can only take in 18, so please register early to avoid disappointments. Please e-mail your registrations too


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Tips for Yuppies:
How to Manage a Boss that Emulates Lee Kuan Yew

by c.j. Ng


So you work for a boss who is highly demanding, opinionated, and does not take "no" for an answer.  On top of that s/he expects things to be done quickly, and will check every minute detail for mistakes.  And s/he does not really care how you feel, as long as you deliver the results.

If you work for a highly demanding and capable boss, or a boss that either clearly emulate Lee Kuan Yew, or is a role model for Lee Kuan Yew to follow, here are some tips on how you can manage such a boss:


1.  Be Super On-the-Ball


You need to have all key facts and figures at your finger-tips, as well as the explanation hw such facts and figures are achieved (or under-achieved).  If some unexpected situation happened, you need to know first and get the facts, figures and suggestions for the next steps ready BEFORE your boss get to know about the situation.


2.  Earn the Respect

Demonstrate that you know your work really well, and that you can deliver to expectations promptly.  This will earn the respect from your boss that s/he can trust you to get things done the right way.  With this trust and respect, only then can you proceed to voice your opinions and feedback.  It is not true that tough and demanding bosses don't value feedback and will reject differing views and opinions.  It's just that demanding bosses demand that such views and feedback to come from trusted and high-quality sources, and that you will have to earn that right to give feedback.

Tough bosses give tough criticisms and feedback.  The reason they do so is merely so that the work gets done better.  Some people take such criticisms way too personally, and leave prematurely.  If the boss is tough AND capable, there perhaps could be a lot to learn from him/ her.  Whatever harsh criticism you face, you can choose to just pick the parts that you need to change, and then move on.  Regardless if your boss eventually appreciates your efforts, what is important is you grow and develop professionally.


4.  Give Well-Thought-Out Feedback


If your demanding boss makes a decision that you think is flawed, and you feel compelled to give your counter views, here's what you need to do. 

  1. Gain his/ her respect through your dedication and hard work. 

  2. Before you give your feedback, be well-prepared that you have the supporting facts and figures. 

  3. Give the feedback in the form of how you would can help to deliver a better result.

Most people working for challenging and demanding bosses would rather NOT give any form of differing views or opinions.  However, if done appropriately, you could stand out and gain further trust and respect from your boss.


The only condition of course, is that your tough and challenging boss is demanding AND capable, similar in that sense to Lee Kuan Yew.  The real distinction one needs to make is to make sure that the boss emulates ONLY the autocratic aspects of Lee Kuan Yew, but lack the capabilities whatsoever that justify his or her decisions.

To find out how you can better manage your boss, you can e-mail or call +86-136 7190 2505 or WeChat: cydj001

Directions Management Consulting


Directions Management Consulting is the partner of LeadershipIQ in China and Asia. LeadershipIQ helps more than 125,000 leaders every year through the facts drawn from one of the largest ongoing leadership studies ever conducted is used to help companies apply resources where the best possible results be achieved.


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